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Privacy Policy

Last updated: 9th March 2026

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1. Introduction

Welcome to VivePadel. This Privacy Policy explains how VIVEPADEL LIMITED (“VivePadel”, “we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you use our website:  https://www.vivepadel.co.uk.

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you agree to the practices described in this policy.

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2. Data Controller

The data controller responsible for your personal data is:

VIVEPADEL LIMITED
2 Manor Court
Manor Mill Lane
Leeds, United Kingdom
LS11 8LQ

Email: hello@vivepadel.co.uk

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3. Information We Collect

We may collect and process the following types of personal data:

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Information you provide directly

  • Name

  • Email address

  • Phone number

  • Account login details

  • Booking information

  • Payment details (processed securely via third-party providers)

  • Messages submitted through contact forms
     

Information collected automatically

When you visit our website we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time and date of visits

  • Referral URLs
     

Marketing and communications data

  • Newsletter subscriptions

  • Marketing preferences

  • Event or membership registrations
     

4. How We Use Your Information

We use your information to:

  • Provide access to our website and services

  • Manage court bookings, memberships, or events

  • Respond to enquiries and customer support requests

  • Send service-related communications

  • Send marketing communications (with your consent)

  • Improve our website and services

  • Prevent fraud and ensure website security

  • Comply with legal obligations
     

5. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contract – to provide services you request

  • Consent – for marketing communications and cookies

  • Legitimate interests – improving services and website security

  • Legal obligations – compliance with applicable laws
     

6. Sharing Your Data

We may share your personal data with:

  • Payment processors

  • Booking platform providers

  • Email marketing services

  • Website hosting providers

  • Analytics providers (such as Google Analytics)

We ensure any third parties handling your data comply with relevant data protection laws.

We do not sell your personal data.
 

7. Cookies and Tracking Technologies

Our website may use cookies to:

  • Improve website functionality

  • Analyse website usage

  • Remember your preferences

You can control cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

For more details, please see our Cookie Policy.
 

8. Data Retention

We retain personal data only as long as necessary for:

  • Providing our services

  • Legal or regulatory obligations

  • Resolving disputes

  • Enforcing agreements

When data is no longer required, it will be securely deleted or anonymised.
 

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Secure servers and hosting

  • Encrypted communications (SSL)

  • Restricted access to personal data

  • Regular security monitoring

However, no internet transmission is completely secure, and we cannot guarantee absolute security.
 

10. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, please contact us at:
hello@vivepadel.co.uk
 

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

We encourage you to read their privacy policies.
 

12. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children.

If you believe we have collected such information, please contact us so we can remove it.
 

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
 

14. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

VIVEPADEL LIMITED
2 Manor Court
Manor Mill Lane
Leeds, LS11 8LQ
United Kingdom

Email: hello@vivepadel.co.uk

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